Thursday, September 30, 2010

Troon Regional Golf Workshop

By Greg Leisher (SMBA '11)

As you have probably figured out by prior posts, our class is actively participating in internships with a variety of sports organizations in San Diego. I have had the unique opportunity to partner with Bill O'Brien, the General Manager at Maderas Golf Course, consistently rated as one of the best courses in San Diego and part of the Troon Golf network. The experience has been very valuable to date, as I have been able to expand my knowledge of the golf industry from the perspective of the facility vs. my prior perspective as a customer.

As part of the internship, Bill has been very generous with his time and recently invited me to join him on a visit to Indian Wells Golf Resort, where his colleagues from other Troon courses in Southern California were convening to share best practices and discuss new corporate initiatives. Being tasked with assisting the continuous process improvement initiatives at Maderas, I naturally jumped at the opportunity to hear proven solutions from other courses. The day proved to be quite productive, since I was given tremendous access to Troon's corporate objectives while also getting a better sense of the culture of the organization. Bill's colleagues welcomed me with open arms and I'm looking forward to continuing a dialogue with several of them when I visit Scottsdale later this month!

1 comment:

  1. You made a great impression Greg. You're clearly capable, talented and exactly the type of insightful professional today's golf industry needs at it's helm.